The Patchwork Warehouse
Operated by The European Quilting Company
Effective date: [26/01/2026]
1. Who We Are
This website, https://thepatchworkwarehouse.com (the “Website”), is operated by The European Quilting Company, a company based in France (EU).
Address: 77100 Meaux, Seine-et-Marne, France (Metropolitan France)
Contact: legal@thepatchworkwarehouse.com
2. Scope of This Policy
This Privacy Policy applies to:
- The Website and any associated subdomains
- Member accounts and profiles
- Contact forms and support communications
- User-submitted content (videos, images, text)
- Cookies and analytics
By using the Website, you acknowledge that you have read and understood this Privacy Policy and our Terms and Conditions.
3. GDPR & Your Privacy Rights
We apply the EU and UK General Data Protection Regulation (GDPR) principles as our baseline standard for all users, regardless of location.
Under GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to certain processing
- Request a copy of your data (data portability)
To exercise any of these rights, contact: legal@thepatchworkwarehouse.com
For security, we may request proof of identity before completing certain requests.
4. What Personal Data We Collect
4.1 Information you provide
When you create an account, you provide:
- Username
- Email address
- Password (stored in encrypted/hashed form; we cannot read it)
Optional profile information you may choose to add:
- First name / last name
- Website address
- Other profile details you submit
When you contact us, we may collect:
- Your name (if provided)
- Email address
- Message content and any details you include
4.2 Information collected automatically
When you use the Website, we may collect:
- IP address
- Device and browser information
- Pages visited and interactions
- Approximate location (based on IP)
- Security-related activity logs
5. How We Use Your Personal Data
We use personal data only where necessary to operate and improve the Website, including:
- Creating and managing member accounts
- Allowing content uploads and displaying approved content
- Moderating content and enforcing rules
- Responding to support requests and enquiries
- Maintaining Website security and preventing fraud/abuse
- Understanding Website usage and performance (analytics)
- Sending essential service updates (security, policy updates, account-related messages)
We do not sell your personal data.
If we send emails about new features or content, you will be able to unsubscribe where required by law.
6. Legal Bases for Processing (GDPR)
We process personal data under one or more of these legal grounds:
- Contract (to provide account features and services)
- Legitimate interests (security, fraud prevention, service improvement)
- Consent (certain cookies and optional communications)
- Legal obligations (where required by law)
7. User Content (Videos / Images / Text)
If you upload content:
- You remain the owner of your content
- Your content may be reviewed and moderated before publication
- Once approved and published, your content becomes publicly viewable on the Website
- Your username may be displayed publicly alongside your content and comments
Please do not upload sensitive personal information in your videos, images, descriptions, or comments (e.g., phone numbers, email addresses, home address).
8. Comments
If you comment on content:
- Your username will be visible publicly
- We may store technical data related to commenting (such as cookies) to support site functionality
9. Cookies
We use cookies to:
- Enable core Website functionality (e.g., login sessions)
- Improve user experience
- Understand usage and performance (analytics)
- Support security and anti-spam features
You can control cookies through your browser settings.
Disabling cookies may affect Website functionality.
We do not intentionally store directly identifying personal information (like your full name) inside cookies.
10. Emails & Fraud Prevention Notice
We may contact you by email regarding your account, security, moderation, or support enquiries.
We will never ask for your password by email.
If you receive suspicious messages claiming to be from us, please contact: legal@thepatchworkwarehouse.com
Official addresses we may use include:
11. Third-Party Services
To operate the Website, we may use trusted third-party providers such as:
- Hosting providers
- Security and anti-spam services
- Analytics providers (e.g., Google Analytics)
- CAPTCHA services (e.g., Google reCAPTCHA)
These providers may process limited data (such as IP address, device/browser data, and activity logs) to provide their services.
Where required, we aim to use appropriate safeguards and contractual protections for data processing.
12. Google Services
We may use Google services such as:
- Google reCAPTCHA (spam/abuse prevention)
- Google Analytics (site usage statistics)
These services may collect technical information such as IP address, device/browser information, and usage data.
You can learn more about Google’s privacy practices in Google’s own policies.
13. Hosting & International Data Transfers
Our Website hosting may be located outside the EU/UK.
This means your data may be transferred and stored internationally.
This does not remove your GDPR rights. We take reasonable steps to ensure appropriate safeguards are in place.
14. How Long We Keep Your Data
We keep personal data only for as long as necessary to:
- Provide the Website services
- Maintain security and prevent abuse
- Comply with legal obligations
If you delete your account, we will delete or anonymise personal data where appropriate, subject to legal and operational requirements (for example, security logs or legal compliance).
15. How We Protect Your Data
We use reasonable technical and organisational measures, including:
- SSL/TLS encryption in transit
- Access controls
- Security monitoring tools
However, no internet-based service can guarantee absolute security.
16. Children’s Privacy
This Website is not intended for children.
We do not knowingly collect personal data from individuals under 16.
If you believe a child has provided us personal data, please contact us and we will take appropriate action.
17. Links to Other Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective date”.
19. Contact
If you have questions about this Privacy Policy or your data rights, contact: